Posted by Timf on 05/19/16 - 12:52 AM
#32
viniadf wrote:
Got boat back today, but had some disappointment news. They replaced the power steering pump (3rd one in the boat in 5 1/2 months of being on the water), but they couldn't replace the wiring that was outlined by Mercury because they said they couldn't snake the new harness wires through. My guess is that we will be looking at a new power steering pump within the next 150 hours. That, and when I got back to my slip with the boat I once again, identified oil or an oily substance, coming from my motors after I trimmed them up. Not very encouraging.
Wow - truly incredible.
You have mentioned the reasons you can't use another dealer and that you feel the current one 'has your back'. The fact remains that the dealer has again demonstrated incompetence. They clearly did not do what Mercury recommended and what any good tech may have done at this point.
You are correct - if they are not capable of addressing the root cause of the problems, they will just keep replacing pumps, etc.. And you will waste more of your time, money, and be bringing it back to them in another 150 hours.
If you want the issues fixed, several here have given advice that will help you accomplish that. You can choose to take advantage of that good input (even though you don't like it) or continue with your current strategy and results.
If you plan to keep the boat and are truly concerned about your time, safety of your family, etc, I suggest you consider a different approach.