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Having read the very lengthy thread you've posted on another site, I can't help but wonder why for the love of all that's holy you have not taken this boat to either A: another Boston Whaler dealer or if that's not an option B: another Mercury dealer.

Seriously, the problem is the dealer / techs that have been attempting to and failing to properly perform the warranty work. These engines have been available for a number of years! The technology is well understood. I'll grant you the joystick steering is a relatively new product but there must be training available to service it. This is not intended as a swipe / criticism of you personally, more of a suggestion that you're wasting your time and peace of mind with the present vendor. I suggest that it's time to seek out another certified Mercury dealer to get the issues resolved so you can get on with enjoying your boat. I wish you the best of luck getting past this and back to enjoying boating.