Posted by viniadf on 05/14/16 - 1:13 PM
#10
butchdavis wrote:
Vini,
I can't say I blame you for venting on this site. Although I would have thought the hundreds of responses your initial posting on another site generated you would have felt vindicated (pun intended).
So, what is the goal of your post? Are you seeking advice from the Whaler community on how to correct the issues with your Verados yourself? Or advice on how to obtain a more satisfactory response from Mercury? Or, are you just venting?
I believe the participants here would like to help you but it's difficult to understand what kind of help you are seeking.
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None of the above. I have come to accept that they just want to provide service under the warranty agreement. Unless if something changes, that's there position. My purpose is to now let everyone know who is interested in buying an upper tier boat, aka Boston Whaler on what you can expect if you happen to buy one of their boats that have systematic and chronic problems. If they don't stand behind this boat, why would they stand behind your boat? When you are spending in the arena of a quarter million dollars, one would think the manufacturer would stand behind their product and provide the utmost in customer service. What they say and the reality are two different things.