Thread subject: Whaler Central - Boston Whaler Boat Information and Photos :: 2015 Boston Whaler Conquest-Review-Complaint

Posted by jollyrog305 on 05/13/16 - 10:09 AM
#2

Wow – so sorry to hear about this. Other than a leaking cabin hatch and the (known) Verado Gen I issues (fuel float) – my Conquest has been fantastic (knock on wood/WhalerBoard).

I did have an issue with the GenSet control board and some components, which was determined to be user error – or more appropriately my under-use of the GenSet (recommended running it at least once a month). But Whaler and the dealer (who also does all the maintenance on the boat) in true customer satisfaction form worked it out with minimal cost to me – as this was WAY out of warranty and would/could have been a significant expense to me.

I have not had to call either Whaler or Mercury that often, but when I have, they have been incredible and very reasonable to work with. Take for example the fuel float(s), when it happened, I called Mercury the next day, who told me that the dealer had already called and that they told the dealer to replace the defective one, as well as any other floats I had on any other Verado’s (regardless of condition) at no charge. A few years ago a “better” float came out – and while out of warranty – the dealer replaced them and only charged me for the mobile charge (which is still a heck of a lot less then getting the boat pulled)

Hope things work out for you…the 285 is a beautiful boat

Edited by jollyrog305 on 05/13/16 - 10:11 AM