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I do not have an email address for him. Do you happen to have one?

I did not want to just blow him out of he water without confirmation that my thoughts were not crazy. In light of your info, I am glad to know that I am not crazy for being frustrated with the progress here. $630 is a lot of money, and 10 weeks is a lot of time to be without it and without the product. Not to mention my outrage looks really weird on the water with no doors whatsoever...